Greensburg Daily News, Greensburg, IN

News

November 9, 2012

Aspen Place Health Campus receives award for outstanding customer service

Greensburg — Aspen Place Health Campus received the Platinum Award for excellence at the Trilogy Health Services 2012 Fall Meeting, held October 10 to 12 in Louisville, Ky.

The award is based on customer satisfaction results from a semi-annual survey sent to the family members of facility residents.

Aspen Place received recognition for customer satisfaction scores in Staff Attitude, Quality of Nursing Care, Food Quality, Activity Programming and Appearance/Cleanliness, with an overall score of 9.52. Aspen Place ranked 5th of 72 campuses scored throughout the company.

“We are excited and pleased to receive such great recognition,” said Christopher Fields, executive director. “We value the fact that our customers have given us their stamp of approval. Our goal is to exceed the expectations of residents and their families every day by delivering the best care possible. I feel very fortunate to lead such a wonderful team of healthcare professionals, and I sincerely mean that.”

Company wide, nearly 6,000 surveys were mailed to family members and other responsible parties, with almost half returning their forms. Results measured campus performance against past performance and against other Trilogy campuses.

“We appreciate the feedback we receive from our customers throughout this survey and throughout the year,” commented Dawn Black, the division’s vice president. “Our campus leaders and staff have an unwavering commitment to exceeding customer expectations and providing exceptional customer service. We would like to thank our residents and family members for participating in the survey process, which is an important component of our quality assurance initiatives.”

Aspen Place Health Campus offers a full range of personalized senior living services, including skilled/intermediate care, assisted living, secured Alzheimer’s care, adult day health and rehabilitation services.

For more information on Aspen Place or any of its services, call 812-527-2222.

 

1
Text Only
News
  • nws-gb041514-easter kids day - pic - pg1 Bikes, candy, health and fun on order at annual events GREENSBURG -- If you were hoping for a bit of face time with the Easter Bunny during the current Easter season, there was no better place than the Decatur Family YMCA on Saturday during the 2014 Greensburg Daily News Easter Egg Hunt. Kids flocked aro

    April 15, 2014 1 Photo

  • spt-gb-041514 GB baseball PIC Pirates 4-0 after sweep of Spartans The Greensburg boys varsity baseball team improved to 4-0 and continued its fast start with a double-header sweep of Connersville Saturday. The visiting Pirates clinched a 2-0 start in the Eastern Indiana Athletic Conference by sweeping the host Spar

    April 15, 2014 1 Photo

  • Seniors celebrating “Moments to Remember” GREENSBURG - The Greensburg Adult Center is hosting a senior's prom from 6 to 9 p.m. Saturday, April 26, in the First Christian Church Family Life Center. The event is meant as a way for seniors in the area to get out and have a night of fun. No date

    April 15, 2014

  • Decatur County Events Calendar Local clubs, service groups, fraternal organizations and others are encouraged to send their Coming Events information to the Daily News at news@greensburgdailynews.com or Daily News, PO Box 106, Greensburg, IN 47240. April 15 5:30 to 8 p.m. - Bluegr

    April 15, 2014

  • Pirate golfers hungry for 'next step' The Greensburg varsity boys golf team enters the 2014 season with high expectations. Head coach Bryce Mize said Tyler Reiger's spot will be difficult to replace after Reiger graduated last spring, but the rest of the varsity crew returns. Senior Sam

    April 15, 2014

  • The importance of protecting Hoosier children Now that the 2014 legislative session has come and gone, I have been enjoying spending time in my district. But this past week, I went to the Statehouse for the bill signing of legislation that I co-authored, House Enrolled Act (HEA) 1036. Most impo

    April 15, 2014

  • nws-gb041514-dcmh annual gala - pic1 Annual Hospital Foundation Gala attendees bask in 'South Pacific Sunset' GREENSBURG - The Hospital Foundation of Decatur County held its Seventh Annual Fundraising Gala last Friday to benefit the projects and programs of Decatur County Memorial Hospital (DCMH). Nearly 350 attendees were transported to 1940s Polynesia, wit

    April 15, 2014 2 Photos

  • At a glance... Obituaries: L. Jerry Lee, 81 Bernice M. Peters, 89 Margaret E. Giesting-Jones, 80 Charles Bunting, 70 Trysin Aander Ernstes Courthouse closed for Good Friday Absentee voting will be closed at the Decatur County Courthouse Friday due to the closure o

    April 15, 2014

  • Election candidate list finalized GREENSBURG - Voter registration has ended for the May 6 primary, but absentee voting has begun. Election Day is May 6. Polls will be open 6 a.m. to 6 p.m. The primary election allows the electorate to choose which candidates within a political party

    April 15, 2014

  • Mike Pence for president? Stay tuned Mike Pence for president? The swirl of 2016 national ticket talk surrounding Gov. Pence intensified over the past few weeks. I sat down with the governor in his office on Tuesday to find out what he's really thinking. A few hours prior, the Weekly S

    April 15, 2014